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Axon Framework support plans
Organizations use Axon Framework at any stage, for design, development, and production purposes.
AxonIQ offers a variety of flexible support subscriptions for organizations using Axon Framework.
Subscription packages include a license and support.
Benefits
- Speed up your project and reduce time-to-market
- Reduce risk and avoid pitfalls
- Fast communication with a direct Slack channel
- Our reliable support team is always available
- A one-stop-shop with a broad scope of topics
Bronze
Silver
Ultimate
With Axon Server
With Axon Server
Development and design support
via dedicated Slack channel or AxonIQ Discuss board.
2 Contacts
4 Contacts
12 Contacts
AxonIQ Academy access
Including all current & upcoming advanced courses.
4 Seats
8 Seats
Unlimited
Technical advisory/hands-on support
Fully supported by your dedicated Solutions Architect.
10 Hours
per year
40 Hours
per year
50 Hours
per year
Kick-off code or architecture review
One day per subscription year.
Development license
Axon Server production license
Including a 3-node cluster with enterprise functionality.
Axon Data Protection
Additional fee required
Additional fee required
Axon Synapse
AxonIQ Console
Insight and management for Axon Framework.
Bug fixes
Prioritization for new and past minor releases.
6 Months back
12 Months back
12 Months back
Feature requests
Feature requests
New feature request prioritization. The Axon Server team decides on the inclusion at its sole discretion.
Production support
Business hours
(CET) Subject to Support Terms & Conditions.
24/7
Except for Axon Framework Support, which will be provided during business hours.
Additional services
AxonIQ offers a variety of additional services to support its customer during the development, building, and running of the applications. We offer standard or bespoke additional technical, advisory, consultancy, and training support services for all phases (proof of concept, proof of value, minimal viable product, pilot, alpha, etc), remotely or on-site. Contact us for more details.