Event-driven infrastructure for teams building at retail scale.

Event-driven infrastructure for teams building at retail scale.

Axoniq Framework and Axoniq Server give your team the enterprise grade CQRS patterns and event store that runs it in production. Your event log becomes the source of truth for every order, catalog update, supply chain hop.

Trusted by leading retail institutions

Marketplaces

Mass Merchandise Retail

Home & DIY Retail

Omnichannel Retailers

Supply Chain Operators

Grocery & Food Retail

Why chose the Axoniq Platform

The Axoniq Platform resolves the operational complexity of event-driven systems, cutting feature delivery from quarters to weeks today, while simultaneously establishing the complete contextual history required for audit-ready, explainable AI tomorrow.

Retail Infrastructure Synchronization

At scale, price and stock updates need to propagate across millions of products and thousands of partners in minutes, not batch windows that were already stale before they finished running.

The problem with most catalog architectures is that they couple consumers together: one slow partner or one downstream service with latency backs up everything else.

With event-driven architecture, each consumer — partner feed, search index, pricing engine, mobile API — reads from the same event stream at its own pace. Otto runs 60 million products across 7,000 partners this way, with a 15–30 minute SLA on price and stock propagation, and has done it without a major outage in four years.

STREAM
PriceUpdated0ms
SKU-8821 · €29.99 → €24.99
Search Index
60M products
+12ms
Price livedelivered
Partner Feed
7,012 partners
+1.8s
Syncingprocessing
Mobile Push
12.8k watchers
+3.0s
Alert pendingqueued
FSMA 204 Traceability Request
Romaine Lettuce · SKU-4821 · Recall #RC-2026-0412
Legacy — 4 disconnected systems
ERP
WMS
Phone
Excel
Manual
Query ERP
3h
Warehouse logs
5h
Call grower
8h
Reconcile CSVs
5h
Format response
2h
Incomplete — missing grower info for 2 lots1h left
Event-Sourced — single query
SELECT * FROM events WHERE product_id = 'SKU-4821'
Lot codeTLC-2026-04821
Harvest2026-03-12
GrowerValle Verde Farms
ReceiverNorCal Distribution
Qty2,400 cases
Integrity hash
sha256:e3f8…d94aVerified
Complete response — all KDEs verified0.012s

Regulatory-Grade Audit & Control

FSMA Section 204 requires food retailers to respond to traceability requests within 24 hours with specific key data elements: traceability lot codes, harvest dates, grower information, first receiver details, quantity and unit of measure at each point in the supply chain. Most supply chain systems were built to record current inventory state, not the full sequence of events that moved a product from origin to shelf.

When every supply chain touchpoint is recorded as an ordered, immutable event at the time it happens, a traceability request is a query. You're not assembling records from four disconnected systems under a deadline, you're querying a log that was always complete because that's how the architecture works.

Incident Recovery Without Reconciliation

When a pricing service goes down mid-update or a catalog sync fails halfway through, the standard recovery path is manual: figure out what processed, figure out what didn't, reconcile the delta, chase partner teams to confirm, restart from a checkpoint nobody can agree on. Every step is a new opportunity for what the system says happened to drift from what actually happened.

With event sourcing, recovery is replay. Fix the code, find the last confirmed good event, reprocess from there. What comes out the other end is predictable — no manual correction, reconciliation window, or catalog inconsistency quietly festering for days because someone had to make a judgment call under pressure.

Pricing Batch #1,204
PriceUpdated · 5 events · 10:14:02
Replay from #4,821
Application
Event Store
SKU-3301€19.99€14.99
#4,819
SKU-7744€49.99€39.99
#4,820
SKU-8821€29.99€24.99
#4,821
Service crashed at 10:14:03
Starting replay from #4,821
SKU-2190€34.99€27.99
#4,822
SKU-6655€12.99€9.99
#4,823
Inventory Optimization Agent
SKU-8821 · Wireless Headphones
Start
Recommendation: Reorder 1,200 units
Based on 14-day restock cycle, +40% promo demand, 9-day supplier lead time
94% conf.
Inventory Level
Price History
Events
Restock
+500 units received
Promo launched
−€5 discount applied
Promo ends
Price restored to €29.99
Restock
+450 units received

AI Infrastructure for Retail

Recommendation engines, demand forecasting, inventory optimization, and fraud detection all depend on a complete, ordered history of what actually happened. But most retail systems only store current state, while the sequence of decisions that produced it is lost, overwritten, or stripped away by ETL pipelines built for reporting, not reasoning. As a result, AI trains on snapshots that no longer reflect how the business truly operates.

Axoniq changes that. Every inventory move, pricing trigger, fulfillment decision, and customer interaction is captured in full causal sequence and preserved as a core part of the infrastructure. Axoniq Insights connects that history directly to your AI so you can ask a question in plain language and get an answer from your actual event history, not a stale snapshot. When an agent makes a decision, the full causal chain is already there. Built in from the moment it happened.

Otto, Germany

Real retail use cases: The outcomes, in numbers

14×

Scale without a rewrite

Otto needed to scale to a full marketplace. They grew from 500 to 7,000 partners and 2 million to 60 million products on Axoniq infrastructure.

They did it without a rewrite, downtime, or a major outage in four years of marketplace operation at that scale.

9mo

Saved on DIY infrastructure

A large US grocery retailer spent nine months stalled on homegrown event infrastructure — integration complexity, missing replay support, fragmented engineering focus.

After moving to Axoniq, the team shipped pricing algorithms and route optimization in weeks. That's nine months of infrastructure work that never had to happen

<24h

FDA traceability on demand

FSMA Section 204 requires detailed traceability records delivered to the FDA within 24 hours of a request.

Our client is ready with every supply chain transaction because it is captured as an ordered event the moment it happens. Thusly that request stops being a crisis and starts being a query; no scrambling across systems.

Why chose the Axoniq Platform

The Axoniq Platform resolves the operational complexity of event-driven systems, cutting feature delivery from quarters to weeks. And because every decision is recorded as it happens, the complete history your auditors and AI systems will eventually demand is already there.

A History You Can Prove

Every transaction and decision is captured in order, with full context mathematically verifiable, including retroactively.

→ Audit-ready by design

Recovery Without Consequences

Fix the code, replay from a checkpoint –no manual corrections, unknown blast radius, or permanent mistakes.

→ Deterministic recovery, every time

Evidence That Truly Holds Up

Audit-grade evidence built into the architecture from day one, not bolted on after the fact.

→ Compliance by design, not by policy

Safe AI Adoption for Regulated Industries

Every AI agent action is logged with complete provenance, explainable to regulators, auditors, and internal teams.

→ Agentic AI with an audit trail

Scale Without Sacrificing Correctness

Axoniq scales coordination and correctness, so high throughput never compromises consistency guarantees.

→ Performance without tradeoffs

The Answer Exists Before the Question

End-to-end causality is preserved across systems, teams, and time. When a question arises, the answer is already there.

Full causal lineage, on demand

Fifteen Years of Production Experience

Every edge case in financial-grade event sourcing from ordering under load to settlement integrity at scale is already solved.

→ Deterministic event ordering

See What Provable Control Looks Like in Your Retail Environment

Sign up for a 30-minute session tailored to retail and eCommerce services.

One of our experts will show you how Axon Framework and Axon Server together handle your specific needs, whether that's order lifecycle, inventory consistency, supplier onboarding, or compliance reconstruction.

No feature demo. No generic slides.

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